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Membership Toolkit Help

Registration How-to Guide

 

Frequently-Asked Questions

 

Why should I register to use Membership Toolkit?

Our membership program, Membership Toolkit, allows you to sign up for volunteer opportunities, join the PTO, order spirit wear and yearbooks, make a donation, search our student directory and more – in just a few simple online steps and without the PTO paperwork and check writing that used to consume your time at the beginning of the school year. 

  

I don’t know the name of my child’s teacher yet. Can I still register?

Yes! We hope you’ll go online and register for Membership Toolkit (go to wchpto.org and click on the Register/Login icon) now. You can even complete the PTO-related paperwork. Once you receive your child’s teacher assignment, just log back in and add that information next to your student’s name.

 

Should my spouse/partner have a separate account? What if we want separate accounts?

When possible, we recommend creating a single account so that all information including volunteer signs ups, completed forms and purchases, and directory information is stored in one place. When a primary user creates an account, there is a space to invite other email addresses to access the account. This secondary user will have his or her own login information but also have access to the family account, be listed in the directory and receive communications from your child’s teacher, room parents and the PTO. Both adults on the account will be able to sign up for volunteer opportunities, make purchases and complete forms for that student. At this time only two adults can be listed on one Membership Toolkit account.

 

For divorced or separated families, one family record can list two separate address and contact details – or each adult can register individually and be listed separately in the student directory. Note that if you do register individually, there may be some forms such as the PTO membership form that everyone will have to complete in order to have full access to the site.

 

What if my child has more than 2 adults who want access to Membership Toolkit?

Membership Toolkit only allows two adults per account, however multiple accounts can be linked to the same student. For families where more than two adults want to access Membership Toolkit, or for families that want separate logins for each adult, you can create separate accounts. Note that if you create separate accounts, there may be some forms such as the PTO membership form that someone from each account will have to complete in order to have full access to the site.

  

I’ve registered for Membership Toolkit, but I can’t access the student directory.

In order to access the student directory, each account must have be a PTO member. To purchase a PTO membership ($10/family), complete the PTO membership form located within your child’s forms list, which you will see when you log in to your WCH PTO Membership account. One membership covers the entire family.

 

I changed my email address. How do I update my Membership Toolkit login?

To update your email address, log in to Membership Toolkit and go to your Account Profile by clicking on your name in the login box. Select the Access tab, and complete the information in the Invite Others section to invite another email address to access to your Account Profile. This is where you will put your new email address, but be sure to use your current password. Then, click "send invite” to receive an email at your new email address. Just click on the link in that email to confirm your new email address then you will be directed to select a password for your new email address. You can go back and delete your original email address by logging in with your new email address, going to your Account Profile once again, and removing the old login email address from the record.

 

How can I change my password?

There are two ways to change your password –

  1. If you are logged in to Membership Toolkit, click on your name in the login box at the top of your screen. This will take you to the Profile Menu where you can manage most everything about your account, including changing your password.
  2. If you can’t remember your password, click on “I forgot my password” from the Login page. The system will ask you to enter your email address and will send an email with a URL link to reset your password.

 

Is there a mobile app for my phone?

The Membership Toolkit app is available for free in the Apple Store and in Google Play. Just search for “Toolkit” and look for the Membership Toolkit icon. Once you download the app, you’ll have access to our student directory and PTO calendar. You’ll need to access the rest of the site to make purchases, sign up for volunteer opportunities and complete forms.

 

What if I don’t want my personal information visible to other users?

You can select which information is visible to other users when you register – and you can change it at any time. Even if you don’t want your information seen by others, you’ll still want to register so you can receive communication from room parents as well as receive the PTO e-newsletter to stay up to date on everything happening on campus.

 

I still have questions. Can you help?

We’re happy to help anytime.

Just contact our Membership Toolkit guru - Kate